Can I exchange items?

  • Returns will be subject to the express approval in writing by the company.
  • A 10% processing fee will be charged for goods returns – under the presumption that the goods are undamaged and in their original packaging.
  • A credit note will be issued for the retailer account, a reimbursement of monies will not be provided.
  • The credit note can be redeemed with subsequent orders.
  • Custom products are exempted from returns.

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