We can add any number of items to you order – but only if you selected cash on delivery or prepayment as your payment option. Please note that the shipping costs may have to be adjusted.
We will only be able to make changes to an order paid via credit card, Sofort online bank transfer or PayPal if the total order value remains the same, because these payment types are linked directly to your bank account.
Example: You would like to replace one item with another. The new item has the same price or costs less than the original item – we can then make the change for you.
We can alternatively cancel your current order for you if the new item costs more than the original one and you can simply create a completely new order. Any payment we have received from you for that cancelled order will be refunded. You will get your refund via the same payment method you selected during the order process. Your bank account details will not be transmitted to us if you chose Sofort online bank transfer. Please let us have your account details for the refund.
Please let us know if you would like to modify or cancel your order, because that can only be done by our customer service.
Please note that if you chose credit card payment, then the amount was only as yet reserved on your card and no payment was made (see also When will my credit card be charged?).