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What happens if a parcel gets lost while it is on its way to me?

If a package is lost or not delivered, please contact our customer service immediately at kontakt@fc-moto.de or by phone at +49 (0) 2405 / 49 500 50.
We will check the status of the shipment and take the necessary steps to resolve the issue.
For packages shipped with DHL or UPS, you can also contact the parcel service directly to check the status of your shipment.

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