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How can I claim the legal warranty or the manufacturer’s guarantee?

To claim the legal warranty or manufacturer’s guarantee, please send us a photo of the defect, a brief description, and your order number to retouren@fc-moto.de. We will take care of the process and determine whether a repair or a replacement part is possible. If the item needs to be returned, we will inform you.
Please make sure to send the item cleaned. For communication devices, all components must be returned. Also, remove any valuables or additional accessories, as we cannot take responsibility for them.

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