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My order is marked as delivered, but I haven’t received the package

Please first check if the package was left with a neighbor, in a safe place, or taken to a local post office. Checking with the delivery service might also help.
If your order is marked as delivered but you didn’t receive it, please contact our customer service at kontakt@fc-moto.de immediately. We’ll initiate an investigation and let you know how we’ll proceed.

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