Home FAQ Return of goods Returns outside the EU

Returns outside the EU

For returns from outside the EU, you must send the goods back within the return period. To ensure quick processing, return the package with a shipping provider of your choice and attach three copies of the invoice along with the return form to the outside of the package. Mark all returned items on the invoice and indicate the item value. Label the package as a "Return" and inform the shipping provider that it is a return shipment.
Ensure that any applicable taxes and fees are covered by you, as we cannot bear these costs. For express returns, a processing fee of 40 euros applies, which we will deduct from the refund amount.

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