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Why don’t I see any updates for my international shipment?

International shipments are first processed at the international distribution center and cleared through customs. They are then handed over to the local postal service or the international delivery partner in the destination country. With DHL, you’ll only see an update once the package is scanned in the destination country. With UPS, it may still be en route or being processed at an international hub. Further updates will appear once the package is scanned or delivered in the destination country.

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